Terms & Conditions

Bookings must be secured by a deposit of a minimum of 50% of the total booking value. This deposit is non-refundable unless we cancel your tour. Full payment must be made at least 15 days prior to your departure date. 

Bank Transfer

Account Name:  INDOCHINA BEAUTY TRAVEL COMPANY LIMITED
Account Number: VND21710000277797
Bank Name: BANK FOR INVESTMENT AND DEVELOPMENT OF VIETNAM .,JSC
Address: 1ST ANG 2ND FLOOR,CT1 BAC HA TOWER, TO HUU STREET, TRUNG VAN WARD, NAM TU LIEM DISTRICT,HANOI,VIETNAM
Swift Code: BIDVVVNVX
Website: http://www.bidv.com.vn/
or through this account:
Account Holder: Nguyen Thi Thu Thuy
Account Number: US$ 12410370139548 – EURO 12410140002506
Bank name: BANK FOR INVESTMENT AND DEVELOPMENT OF VIETNAM .,JSC
Bank swift code: BIDVVVNVX
Bank Address: 1ST ANG 2ND FLOOR,CT1 BAC HA TOWER, TO HUU STREET, TRUNG VAN WARD, NAM TU LIEM DISTRICT,HANOI,VIETNAM

Western Union Money Transfer 

Payment by money transfer service of Western Union(used when you are outside Vietnam). It is very fast and suitable for last minute bookings, or bookings that need confirming shortly. Currently, many of banks in the world have it. To transfer money through western Union, you can go to the bank agents where Western Union is available and follow their instructions.

You can also do it online by accessing to Western Union’s website: http://www.westernunion.com. Register for an user of Western Union, send the amount to us using the details below:
Receiver: Nguyen Thi Thu Thuy
Address: No 3, 206/2 Alley, 206 Lane, Co Linh street, Long Bien Ward, Long Bien District, Ha Noi
Phone number:
After taking the money order and paying, you will receive a bill with MTCN (Money Transfer Control Number) with 10 digits, please inform us the full name, country of sender, the amount and the MTCN through email to [email protected]. The transfer fees are at your side.

Cancellations by you

Cancellation of a booking by you must be made in writing. We will not regard a booking as cancelled unless and until written notice is received by us. On cancellation the following charges will apply:

Cancellation or modification by us

Every effort will be made to operate all tours as advertised but it must be remembered that our tours are planned in advance and due to factors outside our control it may be necessary to use alternative accommodation and services in some instances. We therefore reserve the right to modify or cancel any tour, accommodation or arrangement at any time. We will notify you as soon as possible of any material changes. In the event of any material modification or cancellation we will, if possible, arrange on your behalf three alternatives:

• services of an equivalent or similar standard, if available;
• services of a lower standard together with a refund of the difference in price; or
• cancellation with a full refund of all money paid.

Travel Insurance

We will do everything possible to ensure a safe and enjoyable trip. However, all travel involves some degree of risk and we strongly recommend that you take out appropriate travel insurance for your adventure. Your insurance protection should include cover for cancellation, medical and repatriation expenses, personal injury and accident, death and loss of personal baggage and money and personal liability. Evidence of such insurances should be produced to Indochina Beauty Travel on request. Insurance cover offered by credit card companies or reciprocal medical cover agreements are often not comprehensive.

Itinerary Exclusions

Please note that, unless otherwise specifically stated in your itinerary, airfares, airport transfers, departure taxes, early/late hotel check-ins, gratuities, personal expenses and some meals are excluded from the tour price. We are happy to provide you with a quote for airport transfers, early check-in or any additional services you might require.

Infant and Child Prices

Air tickets: Airline child price policy applied
 
Please note that some suppliers may impose additional fees for infants and children. These will be advised at time of booking.